Having dipped her toe in many elements of the sales ops world, I was excited to sit down with Crystal Trujillo-Sauter to pick her brains and find out about the path she's taken that has lead her to her current role as Director of Sales Operations at Cloud Elements. Crystal joined me all the way... Continue Reading →

Having stumbled into the Sales Ops world from Technical Computer Training, Franco Anzini has a plethora of knowledge and experience from his years in various roles and companies, spanning from Canada to California. I was lucky enough to catch up with him and pick his brain about his journey, and learn a bit about how... Continue Reading →

Zoe Jong, the Director of Revenue Operations at Tasktop truly appreciates the science behind her work. Having started out in chemical research, her passion to fix and problem solve led her into the sales ops and revenue world. Zoe joined me all the way from Vancouver, Canada to shed some insight into what she has... Continue Reading →

Zandi Kleynhans from the Pearson Institute of Higher Education believes that implementing upselling and cross-selling processes into sales operations can lead to higher efficiency across a sales team and better customer experience. Zandi joined me all the way from Cape Town to share her fascinating research into this topic. Rory Brown (RB): Hi Zandi, thanks... Continue Reading →