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Before getting into sales operations, Matt Magee spent ten years working in ‘high-end specialty retail’ amongst other professions. Dissimilar vocations as they may seem, Magee has managed to gather a most suitable skill set for sales ops during this process - and his sales teams’ pipelines seem to have become his new inventories. He also happens... Continue Reading →
Sales is often described as being part art and part science. Successful sales organisations run on that finely tuned partnership between sales leaders and sales operations. It’s a delicate balance, however, and bad relationships, miscommunication and lack of alignment all threaten to rock the boat. We spoke to our community of top sales operations professionals... Continue Reading →
From sales in Germany to the startup scene in Barcelona, I was intrigued to learn about Lisa Farioli's diverse background before reaching Wide Eyes, including her work as a volunteer teacher in orphanages and schools. Interestingly, she believes these experiences to be the most beneficial to her current role. I was also particularly keen to understand... Continue Reading →
Sales operations is the function everyone relies on to build smooth processes, bridge the gaps between sales and other departments, and generally keep the sales machine ticking over as efficiently as possible. But with that comes challenges. Most sales operations leaders will have experienced a torrent of multiple requests all before 9am, or will have... Continue Reading →
Brett Hovanec has seen multiple roles during his 4½ years at demandDrive where he is now the Director of Sales Operations. Having started out as an SDR, he became increasingly involved in Salesforce through his managerial roles in recruitment and client engagement. I was eager to understand what he had picked up along the way.... Continue Reading →
All good sales operations leaders know that the first step to building out a smart tech stack is identifying areas in the sales process that need attention. Once you’ve identified those areas, then comes the fun part – choosing a shiny new sales tool. But once the initial excitement wears off, the task of evaluating... Continue Reading →
From recruitment to sales ops, Rebecca Silverstein discovered a passion for tech, optimisation and working smarter, and did what she could to turn that passion into her dream job. Having joined Smartling as an SDR, she's now running her own team as Manager of Sales Operations. I was keen to find out more about her... Continue Reading →
Jessie Schreiber started out at Ibotta as an intern, unaware of the existence of sales operations. But with a passion for solving problems, Jessie says she was destined to get into the field. Sure enough, she's now driving success at Ibotta as Director of Sales Operations. I was interested to hear more about Jessie's close... Continue Reading →
Congratulations! You’ve landed a new sales operations role. Now comes the fun part – reviewing tools, implementing new processes, strategising with sales leaders, and more. Perhaps you’re the first sales ops hire in your company, maybe you’re a seasoned pro starting out in a new industry, or this could be your first step on the... Continue Reading →
