Sales is often described as being part art and part science. Successful sales organisations run on that finely tuned partnership between sales leaders and sales operations. It’s a delicate balance, however, and bad relationships, miscommunication and lack of alignment all threaten to rock the boat. We spoke to our community of top sales operations professionals... Continue Reading →

Sales operations is the function everyone relies on to build smooth processes, bridge the gaps between sales and other departments, and generally keep the sales machine ticking over as efficiently as possible. But with that comes challenges. Most sales operations leaders will have experienced a torrent of multiple requests all before 9am, or will have... Continue Reading →

All good sales operations leaders know that the first step to building out a smart tech stack is identifying areas in the sales process that need attention. Once you’ve identified those areas, then comes the fun part – choosing a shiny new sales tool. But once the initial excitement wears off, the task of evaluating... Continue Reading →

Congratulations! You’ve landed a new sales operations role. Now comes the fun part – reviewing tools, implementing new processes, strategising with sales leaders, and more. Perhaps you’re the first sales ops hire in your company, maybe you’re a seasoned pro starting out in a new industry, or this could be your first step on the... Continue Reading →