Sales operations is in a state of evolution. As it adapts and finds its feet,a key question is: how do we measure success in this role and how is the sales operations department held accountable? We asked sales operations leaders how they measure success in their roles. Julian Harris, Senior Manager of Corporate development and... Continue Reading →

Kluster's Co-Founder and CCO, Rory Brown dispels the forecasting accuracy myth and presents three forecasting models to help you make revenue-defining decisions. Watch the video or read the transcript below. https://www.youtube.com/watch?v=3wuN_mAocjM Today on Klog, we're going to talk about the forecasting accuracy myth. Time, as we know, is constant. But forecasting accuracy can only happen... Continue Reading →

Even the best sales operations leaders can’t do their jobs effectively without good quality data. Analysis, reports and dashboards are only as useful as the data behind them. And since it’s the salespeople who input that data into the CRM, any good sales ops leader will do all they can to ensure a) the right... Continue Reading →

Like any other role, sales operations has its best and worst parts. And what gets each sales ops leader out of bed in the morning is highly subjective. Some might daydream about technology on their way to work, while the mere mention of a sales tech stack might make others wish they were back in... Continue Reading →