How to Measure Success in Sales Operations

Sales operations is in a state of evolution. As it adapts and finds its feet,a key question is: how do we measure success in this role and how is the sales operations department held accountable? We asked sales operations leaders how they measure success in their roles. Julian Harris, Senior Manager of Corporate development and... Continue Reading →

Three Forecasting Models (and the Forecasting Accuracy Myth)

Kluster's Co-Founder and CCO, Rory Brown dispels the forecasting accuracy myth and presents three forecasting models to help you make revenue-defining decisions. Watch the video or read the transcript below. Today on Klog, we're going to talk about the forecasting accuracy myth. Time, as we know, is constant. But forecasting accuracy can only happen... Continue Reading →

How Sales Operations Should Work with Sales Leaders

Sales is often described as being part art and part science. Successful sales organisations run on that finely tuned partnership between sales leaders and sales operations. It’s a delicate balance, however, and bad relationships, miscommunication and lack of alignment all threaten to rock the boat. We spoke to our community of top sales operations professionals... Continue Reading →

The Sales Operations Guide to Lead Scoring

We’ve talked about sales operations’ role in building a successful smarketing engine before. But let’s get into the specific tools sales ops leaders have at their disposal to make this alignment a reality. Lead scoring is one such tool, and sales operations can play a huge role in implementing and maintaining an effective model. We... Continue Reading →

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