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My interview with Katyusca was in-depth, and packed with the most up-to-date advice on managing sales operations. Although very modern in her approach, I found that Katyusca had originally joined the industry at just 16 years old, and her years of expertise spanned all the way back to her youth. After all these years, however,... Continue Reading →
When I caught up with Kevin, I was impressed by his commitment to old-school sales knowledge and his belief in individual ability. It was refreshing to revert to the basics and get to grips with what truly makes a great sales leader. Having dwelled on both the operational and revenue sides of sales, Kevin has... Continue Reading →
This interview was truly a fountain of gems. Lauren Colburn did not have the most cliché introduction to the Sales Ops community, having been offered her first job by a parent she once nannied for. However, Lauren’s exceptional ability to overcome adversities and maximise the potential of her sales teams has made her story quite... Continue Reading →
From doing marketing strategy at a go-cart start-up, to creating informative websites on founding start-ups from scratch, it goes without saying Zach Thigpen is incredibly well-versed in the scene. His comprehensive experience has led him to the Revenue Ops team at Cobalt.io, where he specialises in process optimisation and project management to name a few.... Continue Reading →
With sales experience at giants like Qualtrics and InsideSales.com, and experience building sales processes from scratch, I knew Greg Larsen was going to have a lot of knowledge to share. From aligning sales and customer success by integrating Zendesk and Salesforce to using the 'Disagree and Commit' principle as a change management tool, there was... Continue Reading →
I had looked forward to this interview. And as expected, I was impressed by the incredible breadth of expertise and knowledge that Julian Harris had to offer. From looking at account scoring to developing accurate forecasting methods, Julian is clearly a forward-thinking, strategically orientated, and well-versed member of our sales ops community. After explaining how... Continue Reading →
From navigating the ocean to navigating sales processes, Jennifer Laurie's path into sales ops makes for good reading! After six years of working on boats, Jennifer embarked on a career in sales ops and now has her feet firmly on the ground in her role as Revenue Operations Solutions Manager at Vidyard. Working as a... Continue Reading →
I was looking forward to this interview. From establishing sales strategies at early startups to developing and running a full-scale sales operations team of 40, Tom's brain is worth picking! He's now Senior Vice President Global Sales Operations and Commercial Sales at Fuze and I was interested to learn more about his path into sales... Continue Reading →
Ryan started his journey into sales ops in an unlikely place - the Australian government - where he quickly developed an interest in business processes. Before he knew it, he was packing his bags for London to embark on a sales ops role at Sony. He's now Director of Sales Operations & Analytics at ION... Continue Reading →