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This interview was truly a fountain of gems. Lauren Colburn did not have the most cliché introduction to the Sales Ops community, having been offered her first job by a parent she once nannied for. However, Lauren’s exceptional ability to overcome adversities and maximise the potential of her sales teams has made her story quite... Continue Reading →
From doing marketing strategy at a go-cart start-up, to creating informative websites on founding start-ups from scratch, it goes without saying Zach Thigpen is incredibly well-versed in the scene. His comprehensive experience has led him to the Revenue Ops team at Cobalt.io, where he specialises in process optimisation and project management to name a few.... Continue Reading →
With sales experience at giants like Qualtrics and InsideSales.com, and experience building sales processes from scratch, I knew Greg Larsen was going to have a lot of knowledge to share. From aligning sales and customer success by integrating Zendesk and Salesforce to using the 'Disagree and Commit' principle as a change management tool, there was... Continue Reading →
I had looked forward to this interview. And as expected, I was impressed by the incredible breadth of expertise and knowledge that Julian Harris had to offer. From looking at account scoring to developing accurate forecasting methods, Julian is clearly a forward-thinking, strategically orientated, and well-versed member of our sales ops community. After explaining how... Continue Reading →
From navigating the ocean to navigating sales processes, Jennifer Laurie's path into sales ops makes for good reading! After six years of working on boats, Jennifer embarked on a career in sales ops and now has her feet firmly on the ground in her role as Revenue Operations Solutions Manager at Vidyard. Working as a... Continue Reading →
I was looking forward to this interview. From establishing sales strategies at early startups to developing and running a full-scale sales operations team of 40, Tom's brain is worth picking! He's now Senior Vice President Global Sales Operations and Commercial Sales at Fuze and I was interested to learn more about his path into sales... Continue Reading →
Ryan started his journey into sales ops in an unlikely place - the Australian government - where he quickly developed an interest in business processes. Before he knew it, he was packing his bags for London to embark on a sales ops role at Sony. He's now Director of Sales Operations & Analytics at ION... Continue Reading →
During his eight years as a salesperson, Morgan Miller discovered a passion for building a sales team and creating a process. It's fair to say he's been successful in following that passion, as he's now Director of Sales Operations at SimpleNexus. I was keen to learn more about his career and how he drives success... Continue Reading →
I was intrigued to hear how Patrick's background in marketing helps him in his current role of Sales Operations Manager at StudentBridge. Turn's out, it helps him a lot! Patrick talked me through how he created an SLA to align the sales and marketing teams, how he uses sales velocity metrics to identify areas for... Continue Reading →