I was looking forward to this interview. Not only was I giddy at the prospect of a sneak peek into the high-flying Lucid's sales operations practices, but I was equally intrigued as to what Brandon Bussey (Director of Revenue Operations) was able to bring and implement from his time at giants like Qualtrics, Amazon and... Continue Reading →

Until now, the Sales Ops Interview Series has consisted of conversations with seasoned Sales Ops veterans. This time though, I was excited to meet Nikesh, Sales Operations Analyst at proptech firm Goodlord, who's within his first two years in the profession. True to my excitement, Nikesh bounded through the door in his fresh white Nikes... Continue Reading →

Following a revered contribution to Kluster's recent forecasting eBook, Catherine, Director of Sales Operations at Ometria is back on Klog again to talk through the success criteria for deploying new processes and technologies across the sales team. This time, the Hoxton Hotel was our venue and a delicately balanced green tea our lubricant for conversation.... Continue Reading →

Tucked away in a small bustling coffee shop in South West London, I met with Marissa White, Founder of Sales Ops Help. Given this was my first interview with someone from the States, I was curious to hear Marissa's attitude and approach to Sales Ops, considering its concreteness over there and the sheer scale of... Continue Reading →

Tucked neatly behind the towering glass structures of Ropemaker Street, I sat in Notes coffee shop, eagerly awaiting Michael Newton, Sales Operations & Analysis Manager at Perkbox. I was keen to hear how a fresh outlook might take on the art (and science) of Sales Ops among the controlled mayhem that is a high-growth tech business.... Continue Reading →

Gilles and I "met" over WebEx a few weeks ago. I was fascinated to understand how Gilles had transferred his learnings from Accenture to the super fast growing SaaS business that is Showpad. In particular, how one can keep a cool head and sales processes in order amongst changing culture and leadership, hyper-growth, and acquisitions.... Continue Reading →

London decided to shift seasons the day I met Anna Inman, Sales Operations Director at Tungsten Network. We sat down on a picnic bench just off Cannon Street, battling the eager wind and tucking our paper napkins under our coffee mugs for fear of them being swept away. We got the first sips and some... Continue Reading →