Brought to you by Kluster. Get the latest insights from our community of sales ops leaders.
With sales experience at giants like Qualtrics and InsideSales.com, and experience building sales processes from scratch, I knew Greg Larsen was going to have a lot of knowledge to share. From aligning sales and customer success by integrating Zendesk and Salesforce to using the 'Disagree and Commit' principle as a change management tool, there was... Continue Reading →
From navigating the ocean to navigating sales processes, Jennifer Laurie's path into sales ops makes for good reading! After six years of working on boats, Jennifer embarked on a career in sales ops and now has her feet firmly on the ground in her role as Revenue Operations Solutions Manager at Vidyard. Working as a... Continue Reading →
I was looking forward to this interview. From establishing sales strategies at early startups to developing and running a full-scale sales operations team of 40, Tom's brain is worth picking! He's now Senior Vice President Global Sales Operations and Commercial Sales at Fuze and I was interested to learn more about his path into sales... Continue Reading →
Ryan started his journey into sales ops in an unlikely place - the Australian government - where he quickly developed an interest in business processes. Before he knew it, he was packing his bags for London to embark on a sales ops role at Sony. He's now Director of Sales Operations & Analytics at ION... Continue Reading →
During his eight years as a salesperson, Morgan Miller discovered a passion for building a sales team and creating a process. It's fair to say he's been successful in following that passion, as he's now Director of Sales Operations at SimpleNexus. I was keen to learn more about his career and how he drives success... Continue Reading →
Kluster's Co-Founder and CCO, Rory Brown dispels the forecasting accuracy myth and presents three forecasting models to help you make revenue-defining decisions. Watch the video or read the transcript below. https://www.youtube.com/watch?v=3wuN_mAocjM Today on Klog, we're going to talk about the forecasting accuracy myth. Time, as we know, is constant. But forecasting accuracy can only happen... Continue Reading →
I was intrigued to hear how Patrick's background in marketing helps him in his current role of Sales Operations Manager at StudentBridge. Turn's out, it helps him a lot! Patrick talked me through how he created an SLA to align the sales and marketing teams, how he uses sales velocity metrics to identify areas for... Continue Reading →
Joe Ort developed an interest for sales operations during his first role at SiriusDecisions. His final role at the sales and marketing research company was Director of Sales Operations and he has since taken the same title at LiveAction. From collecting data that is actually valuable to producing a dashboard for a board meeting, Joe... Continue Reading →
The path into sales ops often takes a few twists and turns and Sofiya Ulyak's journey is no different. From antiques to construction, Sofiya has covered many industries and roles. I had the pleasure of speaking to the now Director of Sales Operations at Star to find out how she has built a successful sales... Continue Reading →